City of Brentwood offices and the John P. Holt Brentwood Library will be closed Thursday, July 4, 2019 for the Independence Day Holiday. 

Emergency Communications

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911 should only be used for life-threatening emergencies or crimes in progress.

Non-emergency calls should go to 615-371-0160. 

Communications Center

Photo of Communications Supervisor Kathleen WatkinsStaffed twenty-four hours/7 days a week

Public Safety Dispatchers are civilian employees

All incoming emergency and non-emergency calls to the Brentwood Police Department are answered by  Brentwood Communications staff

Communications staff dispatch all Brentwood Police and Fire calls

All calls requiring medical assistance are transferred to Williamson County Emergency Communications 

Brentwood Firefighters/Paramedics  are dispatched to all medical calls within the City of Brentwood

Technology Used

The Communications Center is equipped with the latest technology including:

  • Enhanced 911
  • Computer Aided Dispatch (CAD)
  • LIVE Brentwood Traffic Cameras
  • Language interpretation
  • Telecommunications Device for the Deaf (TDD)
  • Weather Ops
  • RAVE 911


Smart 911 provides residents with the ability to equip first responders with important information needed before arriving on the scene.