911 should only be used for life-threatening emergencies or crimes in progress.
Non-emergency calls should go to 615-371-0160
Staffed twenty-four hours/7 days a week
Public Safety Dispatchers are civilian employees
All incoming emergency and non-emergency calls to the Brentwood Police Department are answered by the Brentwood Communications Center staff
Staff also dispatch all Brentwood Police and Fire calls
All calls requiring medical assistance are transferred to the Williamson County Emergency Communications
Brentwood Firefighters/Paramedics are dispatched to all medical calls within the City
The Communications Center is equipped with the latest technology including:
- Enhanced 911
- Computer Aided Dispatch (CAD)
- LIVE Brentwood Traffic Cameras
- Language interpretation
- Telecommunications Device for the Deaf (TDD
Smart 911 provides residents with the ability to equip first responders with important information needed before arriving on the scene.