Our vision is that by the end of the year 2015, Brentwood Fire and Rescue will be widely recognized as an organization which utilizes best practices in the delivery of services to our community. Our International Accreditation will demonstrate continuous improvement and validate the consistent, timely and quality services our community trusts us to provide.
In honoring our community’s trust, we will show our commitment to providing effective, efficient fiscally-responsible service. We will expand our external communications through information dissemination initiatives so that our priorities, philosophy and operations are clearly understood by the people we serve. Our internal culture will reflect a respectful team atmosphere nurtured by open internal communication processes providing greater information sharing and involvement in decisions to accomplish our mission.
Our workforce planning efforts will embrace the diversity reflected by our community, improve the quality of recruitment and retention, and promote career development for the future success of our members and agency. The effective management of our physical resources will allow us to maintain quality dependable apparatus, equipment and facilities, and also explore new technology to improve the quality of support and operational services. Through the implementation of standardized contemporary training activities, our members will be accountable for their mastery of job skill and will demonstrate their commitment to excellence through the professional and courteous delivery of services to all those living, working or visiting in our community.
Our leadership and workforce will hold one another accountable to accomplishing our department mission, and to applying our organizational values. Our vision is that through a consistent commitment to the Brentwood Compass our organizational culture will flourish, job satisfaction will soar, and that we will meet or exceed the expectations of the community and members of Brentwood Fire and Rescue.
Through Prevention, Preparedness, Response, and Mitigation, Brentwood Fire & Rescue will promote a safe community by providing professional and innovative services to the citizens and guests of the City of Brentwood.
The Points of The Compass
A compass is used to provide direction when traveling or lost in the wilderness. A compass can point us in the right direction and help us locate ourselves on a map. Likewise, The Compass can provide direction for our department when seeking guidance in the delivery of emergency services.
A compass has four points: north, south, east and west. The Brentwood Compass also has four points: Excellence, Leadership, Integrity, and Service.
Excellence can be described as a passion for continued improvement and innovation that will result in greater performance and accomplishment for the department.
Leadership is critical in maintaining the standards that we set for ourselves and is reflected by the quality of service provided to the public. We can, and should, choose to take leadership roles as an organization, as department members, and as individuals.
Integrity is the willingness to do what is right even when no one is looking. Integrity includes: courage - doing what is right even if the personal cost is high; honesty - always telling the truth; responsibility - acknowledging your duties and acting accordingly; accountability - assuming the blame when it's rightfully yours and declining credit that isn't yours; and respect - respecting oneself and others as a professional and as a person.
Service is the backbone of the fire profession. We serve others! We must remember that our primary mission is to deliver the best possible service to our customers. It requires that we regard everyone as customers.
To view the complete version of the Brentwood Compass, click here to download PDF.
To view the complete version of the Strategic Plan, click here to download PDF.