Important- Please read!
The Chipper service is running and as always, we do our best to stay on schedule. However, when circumstances beyond our control happen, we ask that you please remain patient as we work our way through the neighborhoods and continue to do pick-ups as safely and efficiently as possible.
To check out what week we are on and where we are starting our route.
Not sure what week your subdivision or street is assigned? When looking at the assigned week, always remember that we work in full weeks. So if you are assigned the 1st week of the month, that means that the week will be the FIRST Monday of that month. Then the remainder of the weeks will fall in line after that.
By Street Name
Have we been in your subdivision? Have we been on your street?
Our office tracks where the chipper crews have picked up during the assigned week.
Crews turn in their chipper pick up reports the following morning after their route. Staff will input all data from the crew and it is available to view by you, the citizen.
Q- I just saw the chipper truck come down my street but I don't have my file out yet. Will you return to pick it up once it has been hauled to end of my driveway?
A- Unfortunately no, we will not return to a street once it has been run during the regularly scheduled route. You have other options of removal though.
- You can take it to a convenience center that accepts chipper
- 1525 Owen Road / 615-776-2717
- You can take it to the Williamson County Landfill
- Pinewood Road / 615-790-0742
Q- A storm came through and did damage to my landscape and trees. Will you make an exception and come remove the pile if I haul it to the end of my driveway?
A- Depending on the severity of the storm and the overall impact of several residences, we may do special haul removals. When this is in effect, we will send out a notice via social media to inform you. Otherwise, you may have to wait until your regular chipper route.
Q- I set out my pile and feel like I followed all of the chipper rules and guidelines but my pile was still not picked up. Instead I found a hanger on my mailbox with a check at #1. What does this mean?
A- Firstly, this does NOT mean that your pile is out of compliance. If it were, you would have one of the other boxes checked explaining why you will not be picked up at this time. But what this DOES mean is that your pile was found to need additional assistance in order to remove it. We will return with our Grapple Truck that has the capability of handling larger material and removal is sometimes safer for the crew. We will typically return the following day to remove your pile.
Q- What will you NOT pick up?
A- We will not take rocks, root balls, wire wrapped wood, plywood, dirt, mulch, metal, or items larger than the approved diameter of 6" or the approved length of 12'. Your pile should not be stacked higher than 3'.
The City of Brentwood offers brush collection once a month to all residents on residential streets. This service cost the city roughly $500,000 annually. To continue this free service, we ask that you follow the rules.
Brush must be behind the curb with cut ends towards the curb.
Brush must not exceed eight feet in length and three feet in height.
Limbs and stumps larger than six inches in diameter will not be picked up.
Debris that is the byproduct of commercial cutting/trimming will not be accepted.
Leaves and grass clippings will be collected in brown paper bags only. Plastic bags will not be accepted. Why the switch?
Do not stack brush, clippings or other leaves near stationary objects like a fire hydrant, mailbox, utility pole, etc.
**If a pile violates of any of the rules and is not picked up, residents will receive a door hanger on the flag of your mailbox with a box checked giving a reason why.
The Right Way To Set Out Brush
Large amounts of brush and large trees removed by commercial landscaping services must be disposed of by the company. If you hire someone to cut your brush, be sure that the cost of hauling the brush, yard waste and other debris away is included in the price estimate you receive. The free Chipper Service operated by the City of Brentwood is designated to accommodate routine trimming and pruning done by the homeowner. Without limitations, the City would be unable to service all homes monthly.
Grapple Truck Hits Brentwood Routes in 2019
The City of Brentwood started using a grapple truck in 2019 which collects brush more efficiently. The grapple truck will require only one operator, will increase speed, and reduce Injury and employee fatigue. The grapple truck is used during storm clean-up, or large debris blocking a spillway, culvert, or road.
Service Center, Public Works - 615.371.0080
Todd Hoppenstedt, Public Works Director
Jamie Booker can assist you with route questions, schedules and status. She can be reached directly by calling 615.507.2763