Water & Sewer Billing

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The City of Brentwood administers water and sanitary sewer services to properties within the City limits and the surrounding area. The City is dedicated to meeting the needs of customers and strives to relay information and service through timely and accurate billings. Billing occurs on a monthly basis. Water and sewer customers are billed on the 21st of the month and are due on the 7th of the next month. Sewer only customers are billed on the 6th of the month and are due on the 20th of the same month.

View bill and pay online

Forms

Sign up for service online
Sign up for service by mail
Terminate service
Change mailing address, Add or remove a name, or Change bank draft information
Sign up for Automatic bank draft
Plumbers Affidavit (needed for leak adjustment, see Leak Adjustment Policy)
Hydrant Meter Application

Payment Address

Payments should be mailed to:
City of Brentwood
PO Box 292225 
Nashville, TN 37229-2225  
              
Payments can be brought to:
5211 Maryland Way
Brentwood, TN 37027


Please include payment remittance to ensure accurate posting.
Office hours: 7:30 a.m. through 5:00 p.m., Monday through Friday (excluding holidays).

All payments received in office prior to 5pm are processed daily.

Payment Options

Your payment options are:

  • In person at the Municipal Center, 5211 Maryland Way, Brentwood. Map.
  • By mail (see address above).
  • Online by Credit Card. The following cards are accepted - VISA/MasterCard/American Express/Discover.  Electronic payments are accepted by VitalChek a 3rd party payment processor (convenience fee will apply).  The City receives payment confirmation the following business day.
  • By Phone - (615) 507-2766. (convenience fee of $3.95 will apply.)
  • Automatic bank draft. This requires a completed Bank Draft application and copy of voided check.
  • Drop box located to the right of the Municipal Center, next to the Post Office boxes.

A fee of $25.00 will be added to each returned item.


Rates

New RatesFor additional information regarding rate changes, the following resources are available.

Residential Water Rates 8/1/2016  8/1/2017  8/1/2018  8/1/2019  8/1/2020  Outside City 
1st 2,000 gallons of water usage  $11.97  $12.21  $12.46  $12.71  $12.97  5% above applicable inside city rates
 per 1,000 gallons for the next 8,000 gallons of water usage  $4.19  $4.28  $4.37  $4.46  $4.55
 per 1,000 gallons over 10,000 gallons of water usage  $6.08  $6.21  $6.34  $6.47  $6.60

Water Purchase Surcharge - A purchased water cost surcharge shall be added to the base rate if the cost of water purchased by the City from its primary water provider exceeds $2.55 per 1,000 gallons.  Effective with bills issued after August 01, 2016, the surcharge shall equal $1.20 per 1,000 gallons.  

Residential Sewer Rates 8/1/2016  8/1/2017  8/1/2018  8/1/2019  8/1/2020  Outside City 
 1st 2,000 gallons of water usage  $14.97  $15.27  $15.58 $15.90  $16.22   5% above applicable inside city rates
 per 1,000 gallons for the next 8,000 gallons of water usage  $5.24  $5.35 $5.46  $5.57  $5.69 
 per 1,000 gallons over 10,000 gallons of water usage  $5.98 $6.11  $6.24  $6.37  $6.50 

Metro Wastewater Treatment Surcharge - A wastewater treatment cost surcharge shall be added to the base rate if the cost of sewage treatment billed to and paid by the city exceeds $.83 per 1,000 gallons.  Effective with bills issued after October 01, 2018, the Metro Wastewater Treatment surcharge shall equal $1.00 per 1,000 gallons.  

 
** Winter Water Average - The monthly sewer rate charged by the city is based on each customer's average winter water consumption as billed in the months of December through March using the previous rate schedule. For sewer customers who are not water customers of the city, the computation of average winter water consumption is based upon the four-month period that most closely corresponds to that used for other customers. The established rate per 1,000 gallons above the minimum bill is prorated for each 100 gallons consumed.

 

Service Area

Within the City of Brentwood, the water and sewer utilities are usually serviced by the City.  In some cases, neighboring utility companies may provide a part or all the service.  Neighboring utility companies include: Harpeth Valley, Mallory Valley, Franklin, Metro, and Nolensville / College Grove Utility Company.  Call the billing department at 615-661-7061 or see below for an interactive service area map.

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