It's important to know the difference between a "street" light and a "traffic" light. A street light illuminates roads, sidewalks, and public spaces during the night time. A traffic light controls the flow of traffic at intersections or crossings with a series colored lights that are assigned a specific function. Overall...A street light helps you see, a traffic light tells you what to do.
You will need to know which electric company district the light is in. It will be either MTE or NES.
The city has no control over the repair timeline.
You can fill out the Outdoor Light Service Request form by going to the MTE website by clicking the orange button at the bottom of this page.
Then click the light blue button in the middle of the page that looks like this: (Please note this is NOT a link but a picture of what you need to look for when you arrive at the web page to report your outage)
or call 877.777.9020
To report an issue with a streetlight, complete the form provided through the link below and click submit. You will receive an email confirmation shortly. Please know that it could take several weeks before crews can make the necessary repairs.
Use the link below to check which electric company the light that you are reporting, is in.
Map note: you will need to click the green "layer list" button on the bottom of the screen, and check the electric company boundaries and uncheck utility districts.