Report a Problem

HAVE A PROBLEM TO REPORT?

If you have a problem with your water or sewer service or wish to report a problem, please contact the appropriate division shown below.

AFTER HOURS CONTACT INFORMATION:

If you are calling AFTER normal business hours for any reason, please contact 615-371-0160. Normal business hours are from 7a.m. until 5p.m.

DURING NORMAL BUSINESS HOURS from 7a.m. until 5p.m.:

If you have a problem with your water or sewer service at your home or business, or wish to report a leak or emergency during normal business hours, please contact us at:

Service Department (615) 371-0080

E-mail

If you have a problem with your water or sewer bill, please contact us at:

Water and Sewer Billing Department  (615) 661-7061

E-mail