Report a Problem
HAVE A PROBLEM TO REPORT?
If you have a problem with your water or sewer service or wish to report a problem, please contact the appropriate division shown below.
AFTER HOURS CONTACT INFORMATION:
If you are calling AFTER normal business hours for any reason, please contact 615-371-0160. Normal business hours are from 7a.m. until 5p.m.
DURING NORMAL BUSINESS HOURS from 7a.m. until 5p.m.:
If you have a problem with your water or sewer service at your home or business, or wish to report a leak or emergency during normal business hours, please contact us at:
Service Department (615) 371-0080
E-mail
If you have a problem with your water or sewer bill, please contact us at:
Water and Sewer Billing Department (615) 661-7061
E-mail