Water Leak Policy & Resources
Requests for leak adjustments shall be made in writing supported by a notarized plumber's affidavit. No adjustment will be allowed until proof is provided that the leak has been repaired. Adjustments for customer water line and plumbing fixture leaks will be limited to one month's bill per incident and one time per twelve month period. An adjustment for a second consecutive month’s billing period shall be allowed if the duration of the leak spanned two billing cycles and the customer repaired the leak in a timely manner. For additional information, such as qualifications and adjustment calculation, please review the full leak adjustment policy
Forms
Plumber's Affidavit(needed for leak adjustment)
Educational documents and websites:
Leak resources and Drip Calculator
https://www.drinktap.org