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The Water Services Department includes staff who manage Brentwood’s Water and Sewer Systems.  The City of Brentwood does not operate water or sewer treatment plants.  Instead the City coordinates with several utilities such as the Harpeth Valley Utility District and Metro Water Services for our drinking water.  The City contracts with Metro Nashville for sewer treatment ensuring that each meets stringent State of Tennessee and U.S federal standards and guidelines. The department handles maintenance of water and sewer infrastructure as well as customer services. The department handles the operations and maintenance of water and sewer infrastructure as well as customer services.

Water

About 90% of Brentwood’s water customers are residential and there is a large increase in summer water use due to the large number of customers who use irrigation on lawns.  The Water Services Department maintains approximately more than 225 miles of water lines, 13 pump stations, and nine finished-water storage tanks with a capacity of 14 million gallons.

Sewer

The City of Brentwood does not treat its own wastewater, but contracts with Metro Nashville for treatment.   Traditionally sewer service to a house is provided by a “gravity” line where the drain lines from the house, flow down with gravity to the main sewer lines.   Many Brentwood homes have a low pressure sewer which requires the use of sewage grinder pumps to move sewage from a house to the city sewer lines.

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For questions or concerns regarding your utility bill, please call 615-661-7061.

For all other inquiries about service or issues, please call 615-371-2225.